试题详情

资料：No matter how carefully you pick the members on your team,you may still end up with a negative employee.These workers don’t necessarily fall into the category of “toxic,”but they’re just kind of a drag with their cynical, pessimistic worldview.If you ‘re dealing with a negative employee,here are 3 steps to take. FIND OUT WHY If you decide to proceed in addressing the behavior,think about whether there have been behavior changes recently.Is the negativity a constant or has the behavior escalated?If the latter ,was there an event that led up to the change?Individuals in the workplace live multi-dimensional lives,and other non-workplace stresses may impact work productivity and mood. In an April 2016 report in the Journal of Managerial Psychology,a team of Toronto researchers found that employee who are cynical of their workplace may feel more positive if their managers are supportive. DISCUSS GOALS When discussing the situation with your negative employee,it is recommended to frame the discussion in the context of the Individual’s goals.”Tone policing” where you simply point out pessimistic commentary without addressing the root cause, rarely works and may just cause more resentment.Get to the root of the issue and find out if the employee needs additional training,perhaps in management or communication skills,to overcome a deficit. ADDRESS ISSUES A direct,solutions-oriented conversation with the employee can uncover problems or circumstances driving the behavior.If there are workplace issue that can be solved,consider doing so if it make sense.If there are personal issues that have caused an escalation in negative behavior,examine whether accommodations can be made to help the person while they’re going through such challenges.Some employees don’t have great interpersonal skills,and putting them in jobs where they are more focused on job-related tasks than on interactions with others can be an effective solution,too. According to paragraph two,what can result in the escalated negative behavior of an employee?