Sandy has made an error in her work that has caused the loss of an important client. Although she did not intend to do so, she got very defensive when her managers asked her what happened. Based on research on attribution and leadership, her manager is likely to:
Afire Sandy.
Bblame Sandy for the mistake and hold her responsible.
Clet Sandy off easy and assume the client was difficult.
Dnot do much; most managers know that employees can’t control everything.
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